How we ensure your snow & ice bill is accurate

How your snow and ice management company bills you is spelled out in your contract, but that doesn’t mean that disputes don’t happen. They do, and sometimes, they can get ugly.

Fortunately, at Landscape America, we have a third party meteorological firm that we work with who alert us of incoming storms and give us certified reporting afterwards. That means we don’t miss any details, and your bill is exceptionally accurate.

Below is a quick run-through of what typically happens during and after a winter storm.

What happens during a winter storm?

A significant winter storm is in the forecast. Here’s what happens:

  1. Our third-party meteorological firm, WeatherWorks, issues a storm alert between 24–48 hours before the storm. As inclement weather becomes imminent, a second update is sent, with more updates being sent by email and text message as the storm progresses.
  2. Our crews are on call 24 hours a day, seven days a week, so they’re ready for action once we’ve been alerted about the weather. Expect them to arrive shortly after the snow starts to accumulate. They’ll continue to clear snow and ice throughout the storm.
  3. Your sidewalks, driveways and parking lots will stay clear of snow and ice with specialized applications of brine, salt and/or sand during and after the storm.
  4. Within three to four days, a certified report from our third-party firm is available to you. It gives you a meteorologist-approved, quality controlled explanation of everything that happened during the weather event.

What’s included in the certified report?

Each report is specific to a ZIP code and is accurate to the nearest one-tenth of an inch.

Your report will have a “narrative” of the storm, which is essentially the story of what happened. It’s a short, descriptive paragraph written by a meteorologist that describes how the weather event unfolded. This is what you’ll find in it:

  • Start & end times of the storm
  • Precipitation type & intensity — Precipitation types include rain, drizzle, snow, sleet and freezing rain.
  • Temperature data
  • Wind speeds, gusts & drifts — With drifts, several snow measurements are taken and then averaged.

Following the narrative is a breakdown of precipitation types and measurements for each, which are the numbers that we use for your final bill.

Why bother with certified reporting?

The main benefit is that it prevents any billing disputes, as you’re getting a certified, quality-controlled, meteorologist-approved number for your bill. It’s a level of accuracy we wouldn’t be able to guarantee you on our own.

In addition to the emailed reports, we also have access to an extensive storm archive. This archive is helpful as we plan for future seasons, helping us identify how much time and materials we need to dedicate to snow & ice management. They also help us guide you on the best type of snow management contract for your property!

If you’re a new client, we can give you cumulative totals for prior years, which is very helpful as we craft your contract. Accessing years of historical weather data and averages can help you understand any weather risks for a specific area and plan for the future.

Experience the peace of mind that comes with certified reporting

This coming winter is guaranteed to create harsh and severe conditions. Choose a snow and ice management firm that responds quickly to the weather, and enjoy the peace of mind that comes with certified reporting afterwards.

For even more peace of mind, we also have Certified Snow Professionals (CSPs) on staff who have gone through an extensive training program from the Snow & Ice Management Association (SIMA).

Keep your customers, staff, tenants or guests safe before, during and after every winter storm. Get in touch for a complimentary estimate!